While this letter looks a lot like that for 2009, it does reflect our great experiences on June 11-12, 2010.

The National Imperial Glass Collectors' Society (NIGCS) enjoyed a very good banquet experience this year on June 12. Great comments were made about all the menu choices, and I've heard no negatives. Looks like your team did it again for us!!

Our servers were prompt and attentive, and we very much appreciated Lisa's oversight throughout the evening.

Table set up was completed very early, giving us maximum opportunity for our own decorations. Table locations were also made with a good eye toward visibility and our again-reduced attendance. Moving the "front" of the room adjacent to the parking lot worked really well!

By the way, thanks again for holding our price – the economy only slightly improved our attendance this year.

Also, the other meetings and the Friday auction worked out well for us.

Confirming our requested reservations for the next couple of years: June 10-11 for 2011, and June 8-9 for 2012.

As usual, we will be in touch regarding the specific uses and setups of the banquet rooms as the time approaches. We continue to enjoy and benefit from using your facilities for both days.

Thanks very much for all your help and communications!

Yours Truly,
Paul Douglas
Museum Coordinator
National Imperial Glass Collectors Society, Inc.

August 7, 2008

Dear Nick,

Thank you for your generosity in working with us for our recent 2008 “Christmas in July” Program. Once again, the evening was a huge success and your staff was great to work with. Everyone seemed to have a great time. Your membership and support of our Chamber programs is greatly appreciated. Thank you again!

Brenda L. Mull
Chamber President

Dear Beau,

Thank you for giving us such a wonderful night for our V.I.C.T.O.R.S. Party. Our clients were really impressed and commented on what a great event it was. Thank you, to you Gigi, and your staff for doing such a wonderful job. You always go out of your way and we greatly appreciate it!

Thanks again!

Sincerely,
Barb Buckwack & Staff

I have the pleasure of writing you today about the fantastic service and quality of food I received recently at a workshop held at Undo’s West at the Hampton Inn. Every aspect of the event was handled in a most professional manner. On behalf of the Corporation for Ohio Appalachian Development and the Appalachian Leadership Academy, I want to thank you for staffing your facility with fine, professional individuals who made sure our event was a success.

Jen and Gigi in the Sales Office made certain that all our needs - no matter how great or small - for the workshop were met. Both ladies were in contact with me regularly to check the counts for the meals as well as assisting me with a special dietary request for a participant on the Adkin’s diet. The morning manager, Donovan, was extremely helpful with assisting our server as well as being a very friendly gentleman. Our server, Misty, kept our beverages replenished and made sure we had plenty of hot water and coffee for the participants. The food was delicious and maintained it temperature. The banquet room itself was clean and decorated very professionally - not too much, not too little. The young man who set up the room the evening before was friendly and helpful as well as the dishwasher, who assisted me with a few last minute changes to the arrangement of the banquet room.

All in all, we had a wonderful experience at Undo’s and look forward to utilizing the facility again next year for our workshop.

Once again, I wanted to share with you what a wonderful experience we had at Undo’s Family Restaurant West, and to commend those employees who assisted us every step of the way. Everyone was very friendly, helpful and just plain pleasant to work with!

Thank you very much for having such a great staff to work with and for providing a great workshop location!

Sincerely,
Betsy Gosnell

"We want you to know that everything at the Cabela’s even last Wednesday night was absolutely fabulous. The food was great and the presentation was wonderful. We have received many compliments from our guests about the food."

"I also want to commend you on your fine staff; they were very professional and attended to every detail."

"We feel the quality of your food and service was a major contribution to the success of this event. It was perfect! Thank you for making us look so good."

Sincerely,
Mary Anne London
Kras-Anderson Communications Group

"Everyone has been raving about how wonderful the hors d'oeuvers were... people are still calling to tell me how wonderful everything was!"

Karen Fabry
Executive Secretary
Kroger

"You are incredible! I thought I had seen and experienced the full extent of your artistry, but you outdid even yourselves... Your luscious array of delicacies were truly fit for kings."

Rachael Worby
Wheeling Symphony Orchestra

"Please accept my appreciation and extend the same to your staff who did such an excellent job... We received a lot of compliments on both the quality of the food and service."

Donald E. Shenefiel
PPG Industries

"The March of Dimes Birth Defects Foundation thanks you for your kindness and help... The food was great and your employees were generous in helping us in other ways."

Jo Anne & Judy
March of Dimes
Wheeling Division

"On behalf of the Board of Directors of the Ormet Management Club, Management Club members, and other salaried guests, Roy and I would like to take this opportunity to thank you for a very enjoyable evening."

"The mission of Ormet Management Club is to allow us to relax, socialize, and get to know each other outside of the workplace. The staff of Undo's did an excellent job for our picnic on August 25, 1999."

"I cannot even describe in words how satisfied we were with the food, the service and staff. We have had more positive feedback on this event than any other he have ever had. Your staff went beyond the usual 'picnic' atmosphere and made it something special."

Connie Bilyeu, Secretary
Roy Schweinsberg, President
Board of Directors, Ormet Management Club

"I just wanted to take a moment to thank you and your staff for the tremendous job last night in connection with the WesBanco Annual Shareholders Meeting. The food was absolutely delicious, and we have received numerous compliments."

Paul M. Limbert
Executive Vice President and Cheif Financial Officer
WesBanco, Inc.